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TETAMO SUBSCRIPTION POLICY

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Effective Date: 1 January 2026
Website: www.tetamo.com

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1. Introduction

This Subscription Policy outlines the terms and conditions governing subscription-based services offered by Tetamo (“Tetamo,” “we,” “our,” or “us”). By subscribing to any Tetamo paid plan, you agree to comply with and be bound by this policy.

Tetamo provides subscription services designed for property owners, agents, corporate agents, developers, and service providers who wish to list, promote, or enhance their presence on our platform.

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2. Subscription Plans

Tetamo offers various subscription plans, which may include:

  • Property listing packages

  • Agent membership plans

  • Corporate agent subscriptions

  • Developer packages

  • Promotional and featured listing upgrades

  • Advertising services

Each plan may include specific features such as:

  • Number of active listings allowed

  • Featured placement or priority visibility

  • Access to leads and inquiries

  • Dashboard analytics

  • Marketing tools

  • Branding exposure

Full details of each subscription plan, including pricing and features, are provided on the Tetamo website.

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3. Subscription Fees & Payment

3.1 Pricing
Subscription fees are displayed on the website and may vary depending on the selected plan.

3.2 Payment Methods
We accept approved payment methods available on the platform. All payments must be made in full before activation of subscription services.

3.3 Billing Cycle
Subscriptions may be billed:

  • Monthly

  • Quarterly

  • Annually

Depending on the selected plan.

3.4 Taxes
All subscription fees may be subject to applicable taxes under Indonesian law or relevant jurisdiction.

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4. Subscription Activation

Your subscription will be activated only after:

  • Successful payment confirmation

  • Account verification (if applicable)

  • Approval by Tetamo (for corporate or premium plans)

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Tetamo reserves the right to verify identity, license, or business documentation before activating certain subscription plans.

5. Auto-Renewal

Unless otherwise stated, subscriptions may automatically renew at the end of each billing cycle.

By subscribing, you authorize Tetamo to charge the applicable renewal fee using your selected payment method.

You may disable auto-renewal at any time through your account settings before the renewal date.

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6. Cancellation Policy

6.1 User-Initiated Cancellation
Subscribers may cancel their subscription at any time. However:

  • Cancellation does not entitle the subscriber to a refund for the current billing period.

  • Access will remain active until the end of the paid term.

6.2 Tetamo-Initiated Termination
Tetamo reserves the right to suspend or terminate subscriptions if:

  • The user violates platform policies

  • Fraudulent or misleading listings are detected

  • Required licenses or documentation are invalid

  • Payment disputes or chargebacks occur

No refunds will be issued in cases of policy violation.

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7. Refund Policy

Unless otherwise stated in a specific promotion or agreement:

  • All subscription payments are non-refundable.

  • No partial refunds for unused time.

  • No refunds for early cancellation.

Refunds may only be considered in cases of:

  • Duplicate payments

  • Technical errors caused by Tetamo

  • Payment processing errors

All refund requests must be submitted in writing to inquiry@tetamo.com

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8. Changes to Subscription Plans

Tetamo reserves the right to:

  • Modify subscription features

  • Update pricing

  • Introduce new subscription tiers

  • Discontinue certain plans

Users will be notified of significant pricing changes prior to renewal.

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9. User Responsibilities

Subscribers agree to:

  • Provide accurate listing information

  • Comply with Indonesian real estate regulations (if applicable)

  • Maintain valid licenses where required

  • Respond to inquiries professionally

  • Avoid posting misleading, illegal, or prohibited content

Tetamo acts as a marketplace platform and is not responsible for transactions conducted between users.

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10. Limitation of Liability

Tetamo does not guarantee:

  • Number of leads or inquiries

  • Sales or rental conversions

  • Specific ranking or visibility beyond stated subscription benefits

We provide exposure and platform tools, but success depends on listing quality, pricing, and market conditions.

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11. Amendments

Tetamo reserves the right to update this Subscription Policy at any time. Updated versions will be posted on the website with a revised effective date.

Continued use of subscription services constitutes acceptance of updated terms.

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12. Contact Information

For subscription-related inquiries, please contact:

📧 Email: inquiry@tetamo.com
🌐 Website: www.tetamo.com

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